Last updated: 29 April 2026
1. Introduction
Fakade Innovations (Pty) Ltd is committed to protecting personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). This Privacy Notice explains how personal information is collected, used, stored, and protected when you interact with our website, services, products, or communications.
2. Scope
This notice applies to personal information processed in connection with:
- Our consulting and software engineering services
- Our software products and platforms (including M-Works™ solutions)
- Business communications, enquiries, and partnerships
- Contractual, financial, and regulatory obligations
3. Personal Information We Collect
Contact information — Names, email addresses, phone numbers, company names, job titles.
Business information — Project details, service requirements, and contractual information.
Technical data — IP address, browser type, device information, and basic website usage data required for security and functionality.
Communications — Emails, meeting notes, proposals, support requests, and other correspondence.
4. Purpose of Processing
We process personal information to:
- Provide and deliver our services and software solutions
- Manage client and partner relationships
- Respond to enquiries and proposals
- Meet legal, regulatory, and tax obligations
- Maintain security, performance, and reliability of our systems
Fakade Innovations does not sell, rent, or trade personal information.
5. Legal Basis for Processing
- Consent provided by the data subject
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
- Legitimate business interests, where applicable
6. Disclosure of Information
Personal information may be shared with:
- Trusted service providers operating under confidentiality agreements
- Professional advisors (legal, accounting, compliance)
- Regulatory or government authorities where required by law
7. Data Security
We implement appropriate technical and organisational safeguards including encryption of data in transit, access controls and authentication mechanisms, and secure hosting and infrastructure practices.
8. Data Retention
Personal information is retained only as long as necessary to fulfil the purposes outlined in this notice or to comply with legal and regulatory requirements.
9. Your Rights
You have the right to request access to your personal information, request correction or deletion of inaccurate data, and object to certain processing activities where legally permitted.
10. Contact
Email: privacy@fakade.co.za · South Africa
Last updated: 29 April 2026
1. Acceptance of Terms
By accessing or using the Fakade Innovations website or services, you agree to these Terms of Service together with our Privacy Notice and Data Processing Agreement.
2. Services
Fakade Innovations provides:
- Software engineering and consulting services
- Custom software and SaaS development
- Cloud, DevOps, and AI integration services
- Proprietary software products under the M-Works™ brand
Unless explicitly stated in a written agreement, Fakade Innovations provides software and consulting services only and does not operate as a financial institution or payment service provider.
3. Fees
Service fees are agreed in writing per engagement. Software products may be subscription-based and billed in South African Rand (ZAR).
4. Intellectual Property
All intellectual property developed by Fakade Innovations remains the property of Fakade Innovations unless otherwise agreed in writing. Clients receive a licence or ownership rights as specified in their service agreement or statement of work.
5. Limitation of Liability
To the maximum extent permitted by law, Fakade Innovations is not liable for indirect, incidental, or consequential damages arising from the use of our services or software.
6. Governing Law
These terms are governed by the laws of the Republic of South Africa.